Contact us

We are always happy to help. Whether you have a question about a product, need help with an order, or want more information before purchasing, the PenBloom support team is here for you.

Customer Support

For the fastest assistance, please contact us by email:

Email: support@penbloom.site
Phone: (800) 728-3277

Our team will do its best to respond as soon as possible. When contacting us about an order, please include your order number, full name, and the email address used at checkout so we can assist you more quickly.

Store Address

PenBloom
7320 Rue du Daim
Québec, QC G1G 4R4
Canada

How We Can Help

You can contact us for support with:

Product questions
Order status updates
Shipping information
Returns and refunds
Damaged or incorrect items
General store inquiries

Our Promise

At PenBloom, we want every customer to feel supported and confident when shopping with us. We value friendly communication, clear answers, and a smooth shopping experience from start to finish.